Refund policy

All Sales Are Final on Custom & Personalized Orders

Because all of our products are made-to-order and personalized specifically for you, we do not accept returns or exchanges, and all sales are final. We are unable to offer refunds or replacements for buyer's remorse, incorrect size selection, or change of mind.

Exceptions: Manufacturing Defects or Our Errors

We stand behind the quality of our work. If your order arrives with a manufacturing defect or we made an error (wrong item, wrong design, misprinted text), we will make it right at no cost to you.

To be eligible, you must:

• Contact us at iamcustomcee@gmail.comwithin 7 days of delivery
• Include your order number and clear photos showing the defect or error

Once reviewed and approved, we will offer a replacement or store credit at our discretion. We do not issue cash refunds.

Damaged in Shipping

If your item arrives damaged due to shipping, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can file a claim and resolve the issue.

Questions?

Email us at iamcustomcee@gmail.com — we're happy to help!